Help with digital downloads
As soon as you complete an online payment, (or when your bank transfer comes through), a confirmation email is sent containing a link to download the product. The link is valid for 30 days.
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Once you receive this link, click it to download.
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Once downloaded, find this file on your computer (or phone). Follow the instructions for the appropriate device below.
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To extract files on a Windows computer
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Locate the zipped folder that you want to unzip (extract) files or folders from.
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Do one of the following:
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To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
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To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.
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To extract files on a Mac computer
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To Unzip (expand) a compressed item: Double-click the .zip file.
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The unzipped item appears in the same folder as the .zip file. If you want to, you can delete the .zip file.
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Note: If you can’t open the .zip file, make sure you have enough space on your Mac for the unzipped item.
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To extract files on a iPhone/iPad
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Launch the Files app on your iPhone or iPad.
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Find the zip file that you want to uncompress.
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Press and hold on the zip file, then select Uncompress from the contextual menu.
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The uncompressed files will be saved in the same location as the original zip file, which is now safe to delete.
To extract files on a Android device
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Go to the Google Play store and install Files by Google.
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Open Files by Google and locate the ZIP file you want to unzip.
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Tap the file you want to unzip. The list of files in the compressed ZIP folder appears.
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Tap Extract to unzip the file. After the files are extracted, a list of the unzipped files displays.
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Tap Done.
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If you have any issues with accessing your digital download or can't unzip your files, please contact me.
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